Best Western Le Beffroi

We really enjoyed our visit here. We were given rooms on the third floor and amazed at how quiet the rooms were - absolutely no noise from outside or adjoining rooms. There were 2 lifts which were both operational and speedy. The car park was double gated which we found very reassuring. The breakfast was excellent, plenty of choice and always fully stocked. All staff that we spoke with and engaged with were amazing. They were attentive, polite and helpful - and they all spoke good English which was great. The bathroom was a good size and very clean. The bed linen was very comfortable. We will definitely be booking a return visit to this hotel.

The hotel is very clean an it is well located. The bus L5 passes in front of the hotel and it takes you to the center of the city in 20 minutes. I didn’t pay the room with breakfast, but I ate in the cafe twice. The buffet is incredible and they allow you to make your own fresh orange juice. The room is very comfortable and it has a safe. There is a restaurant called Felicie and it has the most delicious food

Room was very comfortable, extremely clean, spacious and overlooked a nice park in the back. Bathroom was well appointed and the lighting was excellent which I didn't know was so important until we stayed in a bunch of hotels with really poor bathroom lighting. Free parking was very much appreciated and plenty of little restaurants near hotel as well as a Carrefour City a few doors down for essentials. The location was quiet and the beds were very comfortable. After a month traveling around France and 8 different hotels this was the most comfortable one we stayed at and I got the best sleep of the trip here.

Breakfast on Friday was rather disappointing as we arrived at 8.45am, with a 10am cut off. We discovered that by 9am Scrambled Egg, Sausages and Orange Juice had all run out in both machines (we did not want to squeeze an Orange as another guest was having difficulties). There was a male member of staff who appeared to be moving around as" headless chicken" and not actually doing anything other than disappear into the kitchen! However on Saturday and Sunday breakfast was excellent and the conscientious young girl worked very hard to see everything was topped up and tables cleared immediately! We had a problem with our room sink on second day, however as it was not possible to fix, the red haired receptionist was extremely apologetic and arranged for us to change rooms which worked well.

Did not eat breakfast. Very few alternative food sources (even boulangeries) within easy walking distance Location unsuitable for visit to Lille - too far out with taxis at 30 euros a trip - my error in booking but don't recommend it for a stay if you are travelling via public transport.