Best Western Le Beffroi

The hotel was exceptional value considering the standard of our room and the facilities on offer. The desk staff were incredibly helpful. The room large, spotless and very comfy beds; plentiful for a family of 4. The staff offered us a takeaway breakfast due to our early departure, which was very caring and attentive; they made fresh coffee at 6.45am for our takeaway! A short walk from the charming central squares of Arras, with dozens of restaurants on offer. This hotel helped make our brief overnight stay a very enjoyable last night in France.

A warm welcome by the lovely Reception staff. Easy access to public transport. The receptionist gave us a comprehensive itinerary to the centre of Lille. Car park is secure and there is a pharmacy and small supermarket a few steps away.

We really enjoyed our visit here. We were given rooms on the third floor and amazed at how quiet the rooms were - absolutely no noise from outside or adjoining rooms. There were 2 lifts which were both operational and speedy. The car park was double gated which we found very reassuring. The breakfast was excellent, plenty of choice and always fully stocked. All staff that we spoke with and engaged with were amazing. They were attentive, polite and helpful - and they all spoke good English which was great. The bathroom was a good size and very clean. The bed linen was very comfortable. We will definitely be booking a return visit to this hotel.

Location: along a city road, but quiet and centrally located. 75/100 Staff: quick and efficient. 75/100 Rooms: very clean, with modern and relatively stylish furniture. Very comfortable large beds. Very quiet. 85/100 Parking: indoor, covered, secure. Not very easy to find and access because of the one-way road, but this is not the hotel's responsibility. 85/100 Price: 140€ (without breakfast) for two rooms in a very clean and good hotel. For the same amount of money, you cannot even sleep in a rat hole in the UK or in Germany (both terrible countries for accommodations)

The room was quite clean and spacious enough. The interior was nice and modern. The breakfast was high quality and generous but the breakfast room could be upgraded and be better furnished. The staff were very nice and helpful.